Support

On first launch Goalstar walks you through a short quiz, then a Goalstar Pro trial (or subscribe if you are not eligible for a trial). After that you create an account with Sign in with Apple, Google, or email. There is no skip and no guest mode — you need an account to use the app.

If you cancel at least 24 hours before the trial or paid period renews, you are not charged for the next period. When the current period ends, a signed-in account stays on the free plan: 1 active goal, 1 custom list, 1 recurring task, and no AI. If the trial ends before you create an account, the app returns to the paywall. You can subscribe again any time from Settings.

Open your device's Settings → tap your name → Subscriptions → Goalstar → Cancel Subscription. Cancel at least 24 hours before renewal to avoid the next charge. You keep Pro until the current period ends. If you have an account, you then stay on the free plan (1 goal, 1 list, 1 recurring task, no AI). We cannot cancel App Store billing for you — Apple handles that.

In the Goalstar app, go to Settings → Delete my account. This permanently removes your profile, goals, tasks, and all associated data from our servers. This action cannot be undone.

If you didn't cancel before the trial ended, Apple automatically began your subscription. Refunds are handled by Apple — visit reportaproblem.apple.com to request one. For future reference, you'll receive a reminder notification the day before your trial ends.

Yes. Sign in with the same account on any device and your goals, progress, and subscription will sync automatically.

iOS asks whether Goalstar can use your device's advertising identifier (IDFA) to measure ad campaigns. Choosing "Ask App Not to Track" is completely fine — the app works the same either way. This data is never used to show you ads inside the app.

When you create a goal, our AI asks clarifying questions about your timeline, commitments, and work style, then generates a structured plan with steps, habits, and deadlines. Plans are generated server-side and saved to your account. You can re-plan at any time if circumstances change.

Your data is stored securely on Supabase (AWS infrastructure) with encryption in transit (TLS) and Row Level Security ensuring only you can access your data. Your session token is stored in encrypted device storage. See our Privacy Policy for full details.